Store Policies


Return Policy: Unopened items can be returned for any reason. Simply send the items back to us within 15 days of receipt and we will refund your money. When we receive your package we will credit the card you paid us with for the full purchase price of your product minus any shipping fees.
We apologize, but because of product shelf life products returned after 15 days will have a 20% restocking fee. We are not able to accept returns on products after 30 days.

 At Jukasorganic.com we do our best to package your product(s) so they will arrive to you in excellent condition.  Unfortunately, once the package leaves our warehouse, it goes through many hands and products may shift causing unintentional damage. Should you receive a product that has been damaged in transit, please contact us immediately for further instructions. Please do not discard the damaged product(s) and retain the original box and packaging as inspection is often required by the carriers.

Instructions:
1. Place items you are returning in sturdy packaging. Make sure all items are packed tightly and securely. We are not responsible for breakage during shipment of returned items.
2. Make a copy of the purchase order that was enclosed with your original order, highlight the items you are returning, and place the copy in the box with the products.
3. Use the mailing address label below to address your return shipment.
4. Take the package to your preferred shipping location to have it delivered to us. (If you are returning a product due to a defect or an error made by us, please contact us first in order to receive a return authorization.)

Exchange Policy: If you wish to exchange any item you bought from our website, you have to return the item and make a new purchase online (please revise our return policy). However we might review each customer's situation differently.

Terms Of Services 
Introduction: This Terms of Use Agreement sets forth the Agreement between Jukasorganic.com ("we") and each user ("you" or "user") governing the use by you of this site. All orders accepted herein are fulfilled by Jukasorganic.com, which is subject to all of the provisions set forth herein. Please read this Agreement carefully before using this site. By using this site, you signify your assent to this Terms of Use Agreement. If you do not agree to the terms and conditions contained in this Terms of Use Agreement, you may not access or otherwise use this site. This Agreement does not apply to any transaction or relationship between the parties that is not related to the use of this website and/or the purchase and sale of merchandise through this website.​

Not Healthcare Advice: The products, information, services and other content provided on and through this site, including without limitation any products, information, services and other content provided on any Linked Site, are provided for informational purposes only to facilitate discussions with your physician or other healthcare professional (collectively, "Healthcare Professional") regarding treatment options.

The information provided on this site and Linked Sites, including without limitation information relating to medical and health conditions, products and treatments, is often provided in summary or aggregate form. It is not intended as a substitute for advice from your Healthcare Professional, or any information contained on or in any product label or packaging.

You should not use the information or services on this site for diagnosis or treatment of any health issue or for prescription of any medication or other treatment. You should always speak with your Healthcare Professional, and carefully read all information provided by the manufacturer of a product and on or in any product label or packaging, before using any medication or nutritional, herbal or homeopathic product, before starting any diet or exercise program or before adopting any treatment for a health problem. Each person is different, and the way you react to a particular product may be significantly different from the way other people react to such product. You should also consult your physician or healthcare professional regarding any interactions between any medication you’re currently taking and nutritional supplements.

Prices & Currency: The prices displayed on this Site are quoted in U.S. dollars and are valid and effective only within the United States, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order. International shipment rates vary based on total package weight and final destination. All pricing does not include duties, insurance costs, tariffs, or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office.

Limitation of Liability: JUKASORGANIC.COM AND ITS AFFILIATES SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF, IN CONNECTION WITH OR RELATING TO THE USE OF OR INABILITY TO USE THIS SITE, INCLUDING WITHOUT LIMITATION ANY LIABILITY (I) AS A PUBLISHER OF INFORMATION, (II) AS A RESELLER OF ANY PRODUCTS OR SERVICES, (III) FOR ANY DEFECTIVE PRODUCTS, (IV) FOR ANY INCORRECT OR INACCURATE INFORMATION, (V) FOR ANY UNAUTHORIZED ACCESS TO OR DISCLOSURE OF YOUR TRANSMISSIONS OR DATA, (VI) FOR STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE, OR (VII) FOR ANY OTHER MATTER RELATING TO THIS SITE OR ANY LINKED SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF GOOD WILL, LOSS OF USE, LOSS OF DATA, COST OF PROCURING SUBSTITUTE GOODS, SERVICES OR INFORMATION, LITIGATION OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF THE USER ADVISES OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN LUCKYVITAMIN.COM AND THE USER. THE PRODUCTS, INFORMATION AND SERVICES OFFERED ON AND THROUGH THIS SITE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. BECAUSE THE LAWS OF SOME STATES MAY NOT ALLOW FOR THE EXCLUSION OF CERTAIN DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

Notwithstanding the foregoing, the sole and entire maximum liability of JUKASORGANIC.COM and its affiliates for any reason, and your sole and exclusive remedy for any cause or claim whatsoever, shall be limited to the amount paid by you for any product, information or service purchased by you from this site.

You agree to indemnify, defend and hold harmless JUKASORGANIC.COM and its affiliates against all claims, demands, causes of action, losses, expenses, damages and costs, including without limitation any reasonable attorneys' fees, resulting or arising from or relating to your use of or conduct on the site, any activity related to your account by you or any other person, any material that you submit to, post on or transmit through the site, your violation of these Terms of Use, your infringement or violation of any rights of another, or termination of your access to this site.

Buying Guide 

Shipping Method You can receive order to an address selected by you (home, work, e.t.c never a PO Box). Our store's Standard deliveries take 3 to 7 working days and express deliveries, between 1 and 3 working days. Extra fees applies for express delivery. Any orders received after 3:00 Pm will not be process until the following business day. We do Not Ship OutSide The U.S for now. 

 Payment We offer the following payment methods: Visa, Master Card, American Express, Discover, JCB and Paypal. If you have any issue processing your credit card payment please send us an email on our contact page and we will try to help you as fast as possible. 

If your credit card is declined please make sure to check the list below Why might my credit card be refused?

- The card may have expired. Check that your card is still valid.
- You may have reached your credit limit. Contact your bank to check that you have not      exceeded the authorized purchase limit.
- You may have entered some information incorrectly. Check that you have filled in all the    required fields correctly.

Privacy Policy

At Juka’s Organic, we understand that you care how information about you is used and shared. We care, too. As such, we make sure we safeguard your personally identifiable information and honor your requests for privacy. The following note outlines our privacy practices and commitments:

What Kind of Information Are We Talking About?- Site Navigation Juka's Organic's may collect, store and accumulate certain information concerning your use of our websites and/or our app. This would include information regarding which of our pages, contests or promotions you access the most often and are most popular among our users. The one and only reason that we collect this information is to learn how we can better enhance our offerings to and communications with you. That’s it.

Cookies (not the edible kind)- Whenever you interact on our site, we receive and store certain information in the form of Internet “cookies.” You can’t eat them and neither can we. Cookies are stored on your hard drive—not on our site—in the form of a text file (they are not harmful, nor tasty). They can help us understand your browsing patterns, which allows us to provide targeted information about products and pricing. Most cookies are “session cookies,” meaning that they are automatically deleted at the end of a session when you close your browser. Some cookies are called “persistent” cookies because they do not expire when you close your browser. Don’t worry, though—you can remove them by following directions provided in your Internet browser’s “help” file.

We do NOT use cookies to examine your surfing behavior before or after leaving the Juka's Organic Co. website. We have better things to do.

How does shop.JukasOrganic.com, use the information that it receives? Juka’s Organic Co., uses the information it receives to better serve you and other customers.

How does Juka’s Organic Co., use the information that it receives? With Juka’s Organic’s Employees- Access to customer information is limited to employees who need it for a business purpose, such as to serve customers or maintain our information systems. All employees are committed to following our Privacy Practices. That means employees will only use customer information to better serve you.

With Juka’s Organic’s We may also provide a list of names and addresses to a mail house so that they can send our newsletter from us to you. We may also share information with companies we have contracted with to provide technology services. Any partner that we work with would be required to sign a nondisclosure agreement that would prohibit them from disclosing the information we provide them to anyone else.

With Other Parties- Other than in the above situations, we may release your information ONLY if you request or authorize us to do so. We may also release customer information when we believe it is necessary to comply with the law, enforce our legal rights; or to protect our customers or us. We will NEVER sell your personal information to anyone, for any reason, at any time. Never.

What About Links to Third-Party Websites? Our site sometimes provides links to websites that are operated solely by third parties that are not under our control. These Privacy Practices apply to our site only, and is not intended to describe the privacy policies of any third party sites.

How Safe is My Information, Really? We Are Serious About The Security of Your Information:We make reasonable efforts to ensure that your personal information is protected while you are on our site. We have security procedures in the storage and disclosure of personal information, which are designed to prevent unauthorized access. It’s exactly the kind of protection that what we would want, if we were surfing the web on another site. It’s really that simple.

Changes in Our Privacy Practices and Commitments, We are always improving and updating our website to further enhance your experience. As a result, our policies will continue to evolve. As we implement new technology and provide new services, we will update our Privacy Practices & Commitments accordingly. Any changes to our Privacy Practices & Commitments will take effect upon posting. We encourage you to refer to this page on an ongoing basis for our most current policy and practices.

Your Part, By using our website, you are consenting to the collection, use and sharing of the information described in this statement of Privacy Practices & Commitments. We appreciate your trust in us and we promise to protect it fervently.


_______________________________________________________________________________

Do You Want Free Shipping?

Juka's Organic & Walmart

Cannot Find A Store Near You? Take advantage of Walmart "Site To Store" Program. Go to walmart.com search for Juka's Organic., once you see a list of our products, you can order our products and choose Free Pickup during checkout. Choose the closest Walmart store to pick up your order from! You will Receive a confirmation when your order is delivered to your Walmart store for pickup! Please be patient with us while Walmart add the rest of our products on their website. To order from Walmart,  please Click Here. You can also buy our red palm oil, baobab fruit powder and the rest of our products from walmart.com and get it shipped to your mailing address if the items are on sale and the shipping fees are cheaper than our shipping fees. 

_______________________________________________________________________________

 Juka Ceesay CEO Of Juka's Organic Co.

Juka's Organic Co., was established in 2013 by Juka Ceesay. After owning an African food market in 2008 in the City of Los Angeles for several years. Juka realized there was a lack of authentic, pure and natural products in the united states from Africa. Her objective is to combine a variety of innovative items (Organic Red Palm Oil, Shea butter, Herbal Medicines, African Tea, African Whole Grain and lots more) from the historic past of Africa to tailor them to fit today's contemporary life while still maintaining the authenticity of these products. 

Juka's has partnered up with women from small villages of West Africa to exclusively supply their hand selected, unrefined sustainable organic red palm oil.  All the women that work with Juka's use the traditional method of natural palm oil extraction, this is the same method that has been used throughout small West African villages for centuries. The best palm oil is the sustainable type that comes from the continent of origin, West Africa. Palm trees are part of villages in Africa for centuries, each generation of women sustainably produce their palm fruit oil as their main source of income and proudly pass it on to the next.

"It is to our benefit as Africans to stand against deforestation because wildlife and Rainforest is what makes Africa unique and special."  Juka Ceesay

 

Juka Talks About Our Mission & Company Story With Good Morning Lala Land. 

Juka was honored  to share Juka’s Organic Co., story with Good Morning Lala Land. Our mission to partner up with women farmers to elevate Africa through sustainable trade continues after 5 years of being in business. We also continues to strive to bring the best organic, health food and beauty products to the Western market. When you buy any of our products, To support our mission and to experience our wonderful & healthy products (Extra Virgin Red Palm Oil, Cold Pressed Coconut Oil, Shea Butter, Baobab Fruit Powder & More), it benefits your health tremendously and it also contributes to Africa’s future. 

Watch Where We Get Our Red Palm Oil From In Africa And Company Story  

Our Red Palm Oil is one of the purest and most Organic Red Palm Oil you can find anywhere in the world. This Red Palm Oil is Imported directly from the heart of Africa. We have earn the trust of every customer that has bought Juka's Organic Palm Oil from the past and we will continue to do so because quality is our priority. We do not mix our Organic Red Palm Oil to Maximize Profit, we bring it to you at its purest. What you see is what you get our jars are clear and not tinted, our palm oil is red organic and pure! Try Juka's red palm oil to get the nutritional benefits you deserve.

Watch our recent interview with one of our customers, Benjamin Chavez who said his leg was remarkably saved from being amputated after he used our red palm oil for several months. 

 We at Juka's Organic Co., are committed to maintaining the highest quality products and the utmost integrity in business practices. Our goal is to be the premiere destination for buying natural and organic products for health, wellness and beauty from the continent of Africa. Our dedication to superior customer service, competitive pricing in stores around the U.S has allowed us to expand to an online store for your convenience.

Juka Speaks With Pop Fuzion TV About The Motivation Behind Working With African Women To Help Improve Their Livelihood.

Red Palm Oil's # 1 Rule! Is It Red When You First Open It? Still Red Even After Several Months? Okay You Are On The Right Track Then! 

 


  • american express
  • diners club
  • discover
  • jcb
  • master
  • paypal
  • shopify pay
  • venmo
  • visa
Copyright © 2019 Juka's Organic Co.