Return Policy: Unopened items can be returned for any reason. Simply send the items back to us within 15 days of receipt and we will refund your money. When we receive your package we will credit the card you paid us with for the full purchase price of your product minus any shipping fees.
We apologize, but because of product shelf life products returned after 15 days will have a 20% restocking fee. We are not able to accept returns on products after 30 days.
At Jukasorganic.com we do our best to package your product(s) so they will arrive to you in excellent condition. Unfortunately, once the package leaves our warehouse, it goes through many hands and products may shift causing unintentional damage. Should you receive a product that has been damaged in transit, please contact us immediately for further instructions. Please do not discard the damaged product(s) and retain the original box and packaging as inspection is often required by the carriers.
1. Place items you are returning in sturdy packaging. Make sure all items are packed tightly and securely. We are not responsible for breakage during shipment of returned items.
2. Make a copy of the purchase order that was enclosed with your original order, highlight the items you are returning, and place the copy in the box with the products.
3. Use the mailing address label below to address your return shipment.
4. Take the package to your preferred shipping location to have it delivered to us. (If you are returning a product due to a defect or an error made by us, please contact us first in order to receive a return authorization.)
Exchange Policy: If you wish to exchange any item you bought from our website, you have to return the item and make a new purchase online (please revise our return policy). However we might review each customer's situation differently.
Terms Of Services
Not Healthcare Advice: The products, information, services and other content provided on and through this site, including without limitation any products, information, services and other content provided on any Linked Site, are provided for informational purposes only to facilitate discussions with your physician or other healthcare professional (collectively, "Healthcare Professional") regarding treatment options.
The information provided on this site and Linked Sites, including without limitation information relating to medical and health conditions, products and treatments, is often provided in summary or aggregate form. It is not intended as a substitute for advice from your Healthcare Professional, or any information contained on or in any product label or packaging.
You should not use the information or services on this site for diagnosis or treatment of any health issue or for prescription of any medication or other treatment. You should always speak with your Healthcare Professional, and carefully read all information provided by the manufacturer of a product and on or in any product label or packaging, before using any medication or nutritional, herbal or homeopathic product, before starting any diet or exercise program or before adopting any treatment for a health problem. Each person is different, and the way you react to a particular product may be significantly different from the way other people react to such product. You should also consult your physician or healthcare professional regarding any interactions between any medication you’re currently taking and nutritional supplements.
Prices & Currency: The prices displayed on this Site are quoted in U.S. dollars and are valid and effective only within the United States, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order. International shipment rates vary based on total package weight and final destination. All pricing does not include duties, insurance costs, tariffs, or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office.
Limitation of Liability: JUKASORGANIC.COM AND ITS AFFILIATES SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF, IN CONNECTION WITH OR RELATING TO THE USE OF OR INABILITY TO USE THIS SITE, INCLUDING WITHOUT LIMITATION ANY LIABILITY (I) AS A PUBLISHER OF INFORMATION, (II) AS A RESELLER OF ANY PRODUCTS OR SERVICES, (III) FOR ANY DEFECTIVE PRODUCTS, (IV) FOR ANY INCORRECT OR INACCURATE INFORMATION, (V) FOR ANY UNAUTHORIZED ACCESS TO OR DISCLOSURE OF YOUR TRANSMISSIONS OR DATA, (VI) FOR STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE, OR (VII) FOR ANY OTHER MATTER RELATING TO THIS SITE OR ANY LINKED SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF GOOD WILL, LOSS OF USE, LOSS OF DATA, COST OF PROCURING SUBSTITUTE GOODS, SERVICES OR INFORMATION, LITIGATION OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF THE USER ADVISES OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN LUCKYVITAMIN.COM AND THE USER. THE PRODUCTS, INFORMATION AND SERVICES OFFERED ON AND THROUGH THIS SITE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. BECAUSE THE LAWS OF SOME STATES MAY NOT ALLOW FOR THE EXCLUSION OF CERTAIN DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
Notwithstanding the foregoing, the sole and entire maximum liability of JUKASORGANIC.COM and its affiliates for any reason, and your sole and exclusive remedy for any cause or claim whatsoever, shall be limited to the amount paid by you for any product, information or service purchased by you from this site.
Shipping Method You can receive order to an address selected by you (home, work, e.t.c never a PO Box). Our store's Standard deliveries take 3 to 7 working days and express deliveries, between 1 and 3 working days. Extra fees applies for express delivery. Any orders received after 3:00 Pm will not be process until the following business day. We do Not Ship OutSide The U.S for now.
Payment We offer the following payment methods: Visa, Master Card, American Express, Discover, JCB and Paypal. If you have any issue processing your credit card payment please send us an email on our contact page and we will try to help you as fast as possible.
If your credit card is declined please make sure to check the list below Why might my credit card be refused?
- The card may have expired. Check that your card is still valid.
- You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.
- You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.
At Juka’s Organic, we understand that you care how information about you is used and shared. We care, too. As such, we make sure we safeguard your personally identifiable information and honor your requests for privacy. The following note outlines our privacy practices and commitments:
What Kind of Information Are We Talking About?- Site Navigation Juka's Organic's may collect, store and accumulate certain information concerning your use of our websites and/or our app. This would include information regarding which of our pages, contests or promotions you access the most often and are most popular among our users. The one and only reason that we collect this information is to learn how we can better enhance our offerings to and communications with you. That’s it.
Cookies (not the edible kind)- Whenever you interact on our site, we receive and store certain information in the form of Internet “cookies.” You can’t eat them and neither can we. Cookies are stored on your hard drive—not on our site—in the form of a text file (they are not harmful, nor tasty). They can help us understand your browsing patterns, which allows us to provide targeted information about products and pricing. Most cookies are “session cookies,” meaning that they are automatically deleted at the end of a session when you close your browser. Some cookies are called “persistent” cookies because they do not expire when you close your browser. Don’t worry, though—you can remove them by following directions provided in your Internet browser’s “help” file.
How does shop.JukasOrganic.com, use the information that it receives? Juka’s Organic Co., uses the information it receives to better serve you and other customers.
How does Juka’s Organic Co., use the information that it receives? With Juka’s Organic’s Employees- Access to customer information is limited to employees who need it for a business purpose, such as to serve customers or maintain our information systems. All employees are committed to following our Privacy Practices. That means employees will only use customer information to better serve you.
With Juka’s Organic’s We may also provide a list of names and addresses to a mail house so that they can send our newsletter from us to you. We may also share information with companies we have contracted with to provide technology services. Any partner that we work with would be required to sign a nondisclosure agreement that would prohibit them from disclosing the information we provide them to anyone else.
With Other Parties- Other than in the above situations, we may release your information ONLY if you request or authorize us to do so. We may also release customer information when we believe it is necessary to comply with the law, enforce our legal rights; or to protect our customers or us. We will NEVER sell your personal information to anyone, for any reason, at any time. Never.
What About Links to Third-Party Websites? Our site sometimes provides links to websites that are operated solely by third parties that are not under our control. These Privacy Practices apply to our site only, and is not intended to describe the privacy policies of any third party sites.
How Safe is My Information, Really? We Are Serious About The Security of Your Information:We make reasonable efforts to ensure that your personal information is protected while you are on our site. We have security procedures in the storage and disclosure of personal information, which are designed to prevent unauthorized access. It’s exactly the kind of protection that what we would want, if we were surfing the web on another site. It’s really that simple.
Changes in Our Privacy Practices and Commitments, We are always improving and updating our website to further enhance your experience. As a result, our policies will continue to evolve. As we implement new technology and provide new services, we will update our Privacy Practices & Commitments accordingly. Any changes to our Privacy Practices & Commitments will take effect upon posting. We encourage you to refer to this page on an ongoing basis for our most current policy and practices.
Your Part, By using our website, you are consenting to the collection, use and sharing of the information described in this statement of Privacy Practices & Commitments. We appreciate your trust in us and we promise to protect it fervently.